Welcome to TourDelux. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using the website https://tourdelux.com/ and booking any tour, trek, or travel service through TourDelux, you agree to these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use our services.
2. Services Offered
TourDelux provides travel-related services including but not limited to:
- Trekking Packages
- Adventure Tours
- Sightseeing Tours
- Travel Planning & Assistance
- Outdoor Adventure Activities
All services are subject to availability and confirmation.
3. Booking & Payments
- Bookings are confirmed only after receiving the required advance payment.
- Prices may vary depending on season, availability, and operational costs.
- Full payment must be completed before the start of the trip unless otherwise agreed.
- Failure to complete payment may result in booking cancellation.
4. Cancellation & Refund Policy
- Cancellation requests must be submitted in writing via email or official contact channels.
- Refund eligibility depends on cancellation timing, service providers, and operational expenses.
- Some bookings may be non-refundable (permits, accommodation reservations, transport bookings, etc.).
- Refund processing time may take 7–14 business days.
(You can later create a dedicated Refund Policy page.)
5. Traveler’s Responsibility
Travelers are responsible for:
- Providing accurate personal information
- Carrying valid identification documents
- Following safety instructions from guides and organizers
- Maintaining physical fitness required for trekking activities
- Respecting local laws, culture, and environment
TourDelux is not responsible for issues caused by incomplete or incorrect information provided by travelers.
6. Health & Safety
Adventure activities involve inherent risks including trekking, hiking, and outdoor travel.
By booking with TourDelux, you acknowledge:
- Participation is voluntary
- You are medically fit for the activity
- You understand potential risks involved
TourDelux reserves the right to refuse participation if safety concerns arise.
7. Changes to Itinerary
TourDelux may modify itineraries due to:
- Weather conditions
- Government regulations
- Natural disasters
- Safety considerations
- Operational requirements
Such changes are made in the best interest of traveler safety.
8. Limitation of Liability
TourDelux shall not be liable for:
- Natural disasters or force majeure events
- Accidents or injuries during activities
- Loss of personal belongings
- Flight/train delays or cancellations
- Actions of third-party service providers
Travel insurance is strongly recommended.
9. Third-Party Services
Some services may be operated by third-party vendors such as hotels, transport providers, or activity operators. TourDelux acts as a facilitator and is not liable for third-party actions beyond reasonable control.
10. Intellectual Property
All website content including text, images, branding, logos, and design elements are the property of TourDelux and may not be copied or reproduced without permission.
11. Website Usage
Users agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access
- Upload harmful or malicious content
- Misuse booking or inquiry systems
12. Privacy
Your use of this website is also governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted according to the laws of India. Any disputes shall be subject to the jurisdiction of the applicable courts.
14. Changes to Terms
TourDelux reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
TourDelux
Website: https://tourdelux.com/
